All OrangeDaily products are backed by a 100% money back guarantee! If you don’t like our products for any reason, just return them for a full refund.

 

Returns

Our policy lasts for 90 days. If 90 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be returned in the original packaging.

Additional non-returnable items: 
Gift cards

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable) 


If you haven’t received a refund yet, please first check your bank account again before contacting us. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next, contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at cs@ampac-usa.com.

 

Exchanges (if applicable) 


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cs@ampac-usa.com and send your item to 
OrangeDaily Returns 
c/oAmpac USA, Inc. 
3343 Industrial Drive 
Santa Rosa California US 95403

 

Gifts 


If the item was marked as a gift when purchased and shipped directly to you, you'd receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

 

Shipping 


To return your product, you should mail your product to 
OrangeDaily Returns 
c/oAmpac USA, Inc. 
3343 Industrial Drive 
Santa Rosa California US 95403

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.